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Shipping charges are as follows:
Standard Shipping (5-8 business days) - FREE
3-Day Shipping (3-4 business days) - $15
Each of these charges is a flat rate, per item charge to anywhere in the 48 continental United States.
Shipping to Alaska and Hawaii - $10 per item
Our standard shipping method is for either UPS Ground or USPS Parcel Post within the continental United States.
We ship via USPS only to PO Boxes. Any non-PO box order will be shipped via UPS or Fedex.
We guarantee fit and satisfaction. Because of this, we will gladly allow you to exchange boots for a better size, offer credit towards another product, or refund your money. Please note: There is a $10 restocking fee for all returns for refund; however, this does not apply to defective items.
As most online shoe stores, we drop-ship approximately 90% of our items from the manufacturers. The other 10% ships out of our store via UPS or USPS (depending on the service selected) usually the next business day after the item is ordered; in some cases items are shipped the same business day. Items drop-shipped from the factory often ship out within 48 hours (2 business days). However, the following brands take longer:
Wesco: may take up to 4 business days to ship
Ariat: may take up to 4 business days to ship
Cove: may take up to 3 business days to ship
If tracking information is needed, please wait the alloted time for delivery based on the shipping method chosen before inquiring about a tracking number. Please call us at 1-800-634-1468 for tracking information.
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